Customer care
Shipping & returns
What to expect before and after your SOHL order arrives.
Shipping
Final shipping rates and eligible destinations will be confirmed before launch.
- Standard delivery
- 3–7 business days after fulfillment
- Standard rate
- To be confirmed before launch
- Free shipping
- No threshold has been announced
Returns
SOHL’s final return window and eligibility requirements are being reviewed before launch. Contact support for help with an order.
Already ordered? Sign in to My account to open the order and request a return.